How to Ship my Order?

First, this depends on the quantity of your order.

If your order is only a few boxes.

The best solution might be door to door by weight. This solution is mostly used for personal purchase or sample’s shipping. Boxes are weighted and the price is calculated by kg or pound after the goods have been packaged. Two options possible with this, Express or regular. ESTIMATION COST

Express service (DHL, EMS and so on…)

Pros: Fast (from 5 to 20 days), simple, door to door Cons: – Expensive – Might be subject to VAT & taxes at the arrival.

Regular post office service (surface mail).

Pros: simple, cheaper than express services, door to door Cons: Expensive, slow (from 10 to 25 weeks), generally not suitable if the content of the boxes is for resale, might be subject to taxes at the arrival.

Over few boxes.

The best solution is ”door to port” by volume. Indeed, because the dishes are not light, transport by volume is quickly the best possible option. Shipping by volume is the option used by 99.9% of professionals in this industry. Go against this will be nonsense for your final cost prices. Another thing to keep in mind is; larger is the order, cheaper is the shipping.

The prices per volume are based on 2 possibilities.

  • LCL (Less Than Container Load) $450 USD for 1st meter cube / 35 Cubic foot Less than container load also known as ‘’per cubic meter transport’’ is the transportation option you may choose when you don’t have a large enough shipment to fill an entire shipping container. Rather than pay for an entire container with unused space, you will consolidate goods with other consignees to maximize space and reduce costs. The best thing about this, the shipping company will handle everything and we (you and us) can focus on our other priorities. The value for 1m3 of products is generally around $4000 USD. Pros: Drastically reduce shipping cost over 1m3, Lower Cost than shipping by weight, allows smaller businesses to transport goods worldwide at an affordable price, Allow small reorder. Cons: Need to work with a transport company at the destination port.
  • FCL – (Full Container Load) FCL shipping allows you to reserve a standard container for your cargo exclusively. Containers are available in several different sizes. The most common choices are 20 Footer’ container this represent 2 cubic meters (1,170 cubic feet). In most cases, consignees choose FCL transport when they have enough cargo to fill an entire shipping container. However, some people choose to reserve an entire container even if their cargo will not completely fill it. Pros: the most economical choice for large loads, easier tracking because your freight travels from port to port, usually faster Unloading Time because your freight is under the account of just one carrier and one consignee (you) Cons: only suitable for larges order, (typically defined as 12 or more pallets), need to work with a transport company at the destination port.

To make this simple, if you have more than few boxes you will need to ship by volume. Now that you have chosen the most appropriate method to ship your goods, it is time to go forward and ask yourself some questions. Who pays what? What do I need to pay? It may sound a bit complicated but this is extra easy…. and further to simplify your life, we offer CIF condition for shipping by volume if Less Than Container Load. CIF stands for Cost, Insurance & Freight: This means we as the seller pays for everything up to the named port of destination. CIF is an Incoterms rules (International Commercial Terms) published by the International Chamber of Commerce (ICC) relating to international commercial law. The Incoterms rules are intended primarily to clearly communicate the tasks and costs associated with the transportation and delivery of goods. With other words CIF mean we pay and take care of:

  • Packaging in our warehouse
  • Transportation from our warehouse to dry port in Phnom Penh Cambodia
  • Cambodian customs clearance
  • Cambodian export permit
  • Cam control permit
  • THC, terminal handling charges (Cambodia)
  • CFS, container freight station, pack goods into the container in Cambodia
  • Bill of landing
  • Transportation from Phnom Penh dry port to Sihanoukville port
  • Cam control
  • Processing fee
  • Carriage of your goods to the named port of destination (in your country).
  • Insurance

On your side you will have to contact your local transporter and pays for:

  • Unloading in port of import
  • Import customs clearance
  • Import duties and taxes
  • Other charges or taxes may be applied according to the country

We do not know and cannot estimate the cost for this. This is different in every country. Do not hesitate to ask for different quotes as prices may vary according to the transport company. Note, if you wish to be delivered directly to your house or warehouse you will also have to pay for:

  • Loading on truck in port of import
  • Carriage to final destination

Helpful information:

What is a meter cube / 35 Cubic foot?

Also knows as Cubic meter. The cubic metre (symbol m³) is a unit of volume. It is the volume of a cube with edges one metre in length. Which means 1 meter in length, 1 meter in height and 1 meter in depth. this is the equivalent to 35 Cubic foot. Which means 3.3 foot in length, 3.3 foot in height and 3.3 foot in depth.

What can I fit in 1 meter cube?

Around 290 pieces of flat plates 32cm / 12.5 inches Around 550 pieces of regular bowl 13cm / 5 inches Around 650 pieces of mug ø 07 cm / 2.5 inches

Can I estimate an approximate volume myself?

Yes, but you will need to do some math. Example below is for this jug https://exclusive.khmerceramics.com/shop/apsara-jug-20-cm-8-contemporary/ Step 1: Measure the length, height, and depth of the item in Cm. Length = 10 Cm Height = 09 Cm Depth = 20 Cm Step 2: convert to meter Length = 10 Cm = 0.1 Metre Height = 09 Cm = 0.09 Metre Depth = 20 Cm  = 0.2 Metre Step 3: Multiply the length by the height by the depth. 0.1 Meter X 0.09 Meter X 0.2 Meter = 0.0018 M3 Step 4: Add 30% for the packaging. 0.0018*30/100 = 0.00054 Step 5: Make the total. 0.0018 + 0.00054 = 0.00234 Step 6: Check how many can fit in 1 m3 1 m3 / 0.00234 = 427.35 The result is an estimation of a number of pieces in 1 m3.

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