Privacy Policy
Last Updated: April 4, 2026
Welcome to Khmer Ceramics, owned and operated by GREEN KHMER CERAMICS & FINE ARTS CENTRE (“we”, “us”, “our”). We respect your privacy and are committed to protecting your personal data.
This minimal Privacy Policy explains how we collect, use, and safeguard your information when you visit our website (www.khmerceramics.com), request our B2B catalogs, or place wholesale and retail orders.
1. Information We Collect
We only collect the data necessary to provide our manufacturing and export services to you. This includes:
Identity & Contact Data: Name, company name, email address, billing/shipping address, and telephone number.
Financial & Transaction Data: Payment details and order history (payment card details are encrypted and securely processed by our payment partners; we do not store full credit card numbers on our servers).
Technical & Usage Data: IP address, browser type, device information, and website interaction data collected via cookies to help us improve our website.
2. How We Use Your Data
We use your personal data strictly for the following business purposes:
To process and fulfill your orders, including arranging international shipping (Sea Freight/DHL) and customs documentation.
To communicate with you regarding your order status, quotes, and customer service inquiries.
To send you requested B2B catalogs, factory updates, or marketing emails (only if you have explicitly opted-in. You can unsubscribe at any time).
To comply with local Cambodian tax and international export laws.
To prevent fraud and maintain the security of our website.
3. How We Share Your Data
We never sell your personal data to third parties. We only share your data with trusted partners required to operate our business, such as:
Logistics and shipping partners (e.g., DHL, sea freight forwarders) to deliver your goods.
Secure payment gateway providers to process transactions.
IT and hosting providers who maintain our website security.
If you are located in the European Economic Area (EEA), please note that your data is processed outside the EEA (in Cambodia). We ensure all third-party partners comply with strict international data protection standards.
4. Data Security & Retention
We protect your data using Secure Socket Layer (SSL) encryption and robust server security protocols. We retain your personal data only for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or tax reporting requirements (typically up to 10 years for billing data).
5. Your Privacy Rights (GDPR)
Depending on your location (including the EU/EEA), you have the right to:
Request access to the personal data we hold about you.
Request correction of any inaccurate or incomplete data.
Request deletion of your personal data (where legally permissible).
Withdraw consent for marketing communications at any time.
To exercise any of these rights, please contact us using the details below. We will process your request promptly and free of charge.
6. Cookies
We use cookies to ensure basic website functionality and to analyze site traffic. You can manage or disable cookies at any time through your browser settings.
7. Contact Us
If you have any questions regarding this Privacy Policy or how your data is handled, please contact our Privacy Team:
Email: [email protected]
Phone: +855 17843014
Address: Khmer Ceramics, #207 River Road, Phum Treang, Khum Slorkram, 171201 Siem Reap, Cambodia.